Welcome to Alectra, distributing electricity to families and businesses across the Greater Golden Horseshoe area including the City of Hamilton and the City of St. Catharines.
Alectra Utilities is the culmination of four progressive, low cost and innovative electricity distributors that came together for a common goal – to be a single trusted ally in the rapidly changing world of energy and to serve the energy needs of our customers for the future.
During the transition some things will remain the same and some may change:
Online payments are to be made to Horizon Utilities. All other forms of payment can be made to Horizon Utilities or Alectra Utilities.
Have a Power Outage?
St. Catharines: 905-684-8111
Have Customer Service needs including billing related inquiries?
St. Catharines: 905-984-8961
Toll free: 1-866-458-1236
Reach us using our online form.
If you would like to learn more about Alectra Utilities, please visit