Welcome to Alectra, distributing electricity to families and businesses across the Greater Golden Horseshoe area including the City of Hamilton and the City of St. Catharines.

Alectra Utilities is the culmination of four progressive, low cost and innovative electricity distributors that came together for a common goal – to be a single trusted ally in the rapidly changing world of energy and to serve the energy needs of our customers for the future.

Welcome to AlectraDuring the transition some things will remain the same and some may change:

  • Making Payments?
    Online payments are to be made to Horizon Utilities. All other forms of payment can be made to Horizon Utilities or Alectra Utilities.
  • Have a Power Outage?
    Hamilton: 905-522-6611
    St. Catharines: 905-684-8111
  • Have Customer Service needs including billing related inquiries?
    Hamilton: 905-522-9200
    St. Catharines: 905-984-8961
    Toll free: 1-866-458-1236
  • Prefer Email?
    Reach us using our online form.

If you would like to learn more about Alectra Utilities, please visit alectrautilities.com