With our convenient self-serve options, all you need is a telephone or internet access to manage your account.

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Online services

Take advantage of these convenient online services:

Online account access

If you want more choices, register for online account access:

  • Go paperless with e-Billing
  • Check your account balance
  • View your transactions
  • Print your invoice
  • View your consumption
  • Monitor your TOU with myElectric
  • Apply for or change Preauthorized Payment

By phone

Simply call 905-522-9200 in Hamilton, 905-984-8961 in St. Catharines to:

  • Report a payment
  • Retrieve your account balance
  • Report a meter read
  • Retrieve your tentative meter read date