Alectra Utilities reports the following power outages::

  • Number of Customers:
  • 1-250
  • 251-500
  • 501-2000
  • > 2000

Outage Notifications

Original Power Outage Date: Friday September 21, 2018
Time: 03:08 AM

Alectra Utilities reports there is presently a limited power outage in the area from Limeridge Road West to Stone Church Road West and from Garth Street to West 5th Street of Hamilton affecting 57 customers.

The cause of the outage is: an underground distribution problem

Alectra Utilities crews have been dispatched to make repairs. The estimated time for power restoration is Fri, Sep 21, 2018 - 1:00 PM. Updates will be posted periodically.

Overhead Workers

To report an outage, call:

  • Hamilton: 905-522-6611
  • St. Catharines 905-684-8111

Provide us with the following information:

  • Your name, address and telephone number
  • What is the nature of the problem?
  • Where is the problem located?
  • How long have you been without power?

Check your service stack:

Customers should check the "stack" where the electric service connects to the house and contact a licensed electrician if it is damaged. A licensed contractor can be located by visiting the websites of your local contractors association at:

How to check your service stack

Power outage checklist:

  • Remember, leave one light on to know when the power has been restored
  • Ensure all major appliances are turned off
  • Never use a barbecue indoors. Carbon monoxide emissions can cause asphyxiation
  • Turn off water to the clothes washer and dishwasher
  • A small bicycle pump can supply air to the fish tank
  • Keep an emergency kit with bottled water, flashlight and batteries, candles, holders and matches, battery-powered radio and alarm clock
  • Do not open the refrigerator or freezer door while the power is off. Most foods will stay frozen for at least 12 hours, refrigerated for 16.
  • If you will be away from home for more than three days during an extended winter power outage, turn your water supply off at the main shut-off valve to prevent pipes from freezing.

If you use a candle, here are some safety tips:

  • Use well ventilated holders that are sturdy and will not tip over
  • Keep burning candles away from materials that can catch fire (like curtains, decorations and clothing)
  • Keep burning candles out of reach of children and pets
  • Do not leave candles burning unattended
  • Extinguish all candles before you go to sleep
  • Battery operated candles are very popular, try and keep one on hand

When power is restored:

  • Check that the freezer and refrigerator are working and if any food needs immediate attention
  • Dairy products should be discarded after four to six hours.
  • Reset clocks, automatic timers and alarms
  • Plug in only the most essential appliances. If you wait 10 to 15 minutes before reconnecting, the system has time to stabilize
  • Return all emergency items to their usual place
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