Pay your bill by Credit Card

Alectra Utilities (formerly Horizon Utilities) has an additional payment option for customers interested in using their credit card to pay their invoice.  Paymentus Corporation is a third party payment processing service that accepts Visa or MasterCard.  You can now pay your Alectra Utilities invoice right away, any time, 24/7.

Each credit card transaction is processed as a regular merchant transaction through Paymentus.

• No cash advance fee
• Cardholders can earn their Loyalty rewards
• Cardholders can take advantage of interest grace period
• 1.75% convenience fee is charged by Paymentus per transaction
• $1,000 limit per transaction

How do I access this Service?

Customers should be ready with the following information:

• Your Alectra Utilities account number (located on your billing statement)
• The balance due on your current bill
• Your credit card

Click here to be directed to the secure third party website of Paymentus Corporation.

or

Dial 1-866-416-6049 and you will be linked to a secure automated telephone payment system powered by our bill payment partner, Paymentus.

• Enter the payment information including your account number, credit card details and payment amount.
• You will be prompted to confirm that you agree to pay a convenience fee.
• You will receive a confirmation number if the transaction is successful.

Why is there a Convenience Fee?

Paymentus currently charges a 1.75% fee to use their service. The fee covers payment handling and processing charges.  Paymentus is an independent company. Alectra Utilities does NOT receive any part of the convenience fee.