Rate Structure as of January 1, 2016

Customer Administration

Specific Charge and Description Rate
Arrears certificate $15.00
Statement of account (2 free per year) $15.00
Pulling post-dated cheques $15.00
Duplicate invoices for previous billing $15.00
Request for other billing information $15.00
Easement letter (if not included in arrears certificate) $15.00
Income tax letter $15.00
Notification charge $15.00
Account history (2 free per year) $15.00
Credit reference / Credit check - (plus credit agency costs) $15.00
Returned cheque charge (plus bank charges)
$15.00
Charge to certify cheque $15.00
Legal letter charge $15.00
Account set-up charge / change of occupancy charge - water or electricity $30.00
Special meter reads (Customer requested & read is correct) $30.00
Meter dispute charge plus Measurement Canada fees (if meter found correct) $30.00
Credit card convenience charge​
*credit card payment only applicable for residential accounts subject to disconnection
$15.00

Non-Payment of Account

Specific Charge and Description Rate
Late payment interest - per month 1.50%
Late Payment Interest - per annum 19.56%
Collection of account charge - no disconnection but funds collected at the door $30.00
Collection of account charge - no disconnection but funds collected at the door - after regular hours $165.00
Disconnect/Reconnect at meter - during regular hours $65.00
Disconnect/Reconnect at meter - after regular hours $185.00
Disconnect/Reconnect at pole (service) - during regular hours $185.00
Disconnect/Reconnect at pole (service) - after regular hours $415.00
Install/Remove load control device - during regular hours $65.00
Install/Remove load control device - after regular hours $185.00

Additional Charges

Specific Charge and Description Rate
Service call - customer-owned equipment $30.00
Service call - after regular hours $165.00
Temporary service install and remove - overhead - no transformer $500.00
Temporary service install and remove - underground - no transformer $300.00
Temporary service install and remove - overhead - with transformer $1,000.00
Specific charge for access to the power poles -- per pole per annum $22.35
Administrative billing charge $150.00
Transformer Allowance for Ownership per KW of billing demand/month $-0.73
Primary Metering Allowance for transformer losses - applied to measured demand and energy -1.00 %

Note: All charges subject to applicable taxes except for late payment and return cheque charges.