Smart Meter

How to read your smart meter 

Please contact the Customer Service department should you have any metering related queries.

Conventional electric meter

Conventional electricity meters usually have four or five clock-like faces or dials.

Conventional electric meter

The indicators on each dial will move in opposite directions from each other. But in all cases they will move from 0 to 1 to 2 and so on until they reach full circle.

From the right dial to the left dial these faces represent units, tens, hundreds, thousands, and so on. Starting from the right, each dial must make one complete revolution to register 1 incremental unit on the dial to the left. When a meter has gone full cycle, the process is repeated.

When you read your meter, start from the right and jot the numbers down. If the pointer has not yet reached a number, read the lower number. In the graphic above, right to left, the first number is 5, the second is 2, the third is 9, and the fourth is 8 for a reading of 8,925. To determine your consumption, subtract the previous reading from the present reading.

Your meter has been tested using Measurement Canada Standards and sealed for your protection before installation. It is regularly inspected.

Please contact the Customer Service department should you have any metering related queries.