Understanding your water bill

View the full size bill
View the back of the bill

How to read your Alectra Utilities (formally Horizon Utilities) water bill

  1. This shows your water and wastewater/stormwater charges for the billing period.  Click Water and wastewater/stormwater rates for more information on the new rates. Also refer to the bill insert that explains the 2018 rates.
  2. This graph reflects your billed usage, (actual or estimated) and allows you to compare your current water consumption to previous billing.
  3. This area shows your meter type(s), meter number(s), read type (actual/estimated), the meter reading(s), the read date, consumption, billing multiplier
  4. Indicates whether your water reading is an actual or estimated reading. If your reading is an estimate, you may submit your actual water meter reading to Alectra Utilities Corporation here. Typically water meters are located in the basement of residential units, for information on how to read your water meter click here.
  5. The register read recorded from your Water Meter at the beginning of the billing period.
  6. The register read recorded from your Water Meter at the end of the billing period.