Outages greater than 75 will be posted.
If you spot a downed line or a tree branch resting on a power line, do not touch or attempt to remove the wire. It's recommended that you stay a minimum of 10 metres (33 feet) from the wire.
Report a Power Outage Form
Report a power outage, hazard or electrical emergency with our
online form. It may not show on the outage map immediately while we're focused on restoration planning and activities.
If you come across a downed power line, call 911 and Alectra Utilities' 24-hour hotline. To report a power outage, please call the 24-hour hotline.
1-833-ALECTRA (1-833-253-2872)