Note: email addresses are monitored
during regular business hours only, 8:30 a.m. to 4:30 p.m., Monday to Friday.
If you perceive this situation to be life threatening, please call
Horizon Utilities 24-hour hotlineHamilton: 905-522-6611St. Catharines: 905-684-8111
Learn more about electrical safety
Hamilton Phone: 905-522-9200 Fax: 905-522-6228
St. Catharines Phone: 905-984-8961
Toll free: 1-866-458-1236
Contact us by email
Let us know you're moving
Hamilton Phone: 905-317-4575 Fax: 905-522-8373
St. Catharines Phone: 905-323-3451 Fax: 905-323-3461
Please contact Engineering Design for Subdivision Developments and large connections exceeding 5000 kW. Phone: 905-521-4907
Hamilton: 905-522-6611 | 4 | 4739
St. Catharines: 905-684-8111 | 4 | 4739
Learn more about conservation
24-hour hotline:Phone: 1-800-400-2255
Hamilton: 905-522-9200 St. Catharines: 905-984-8961 Email:
Phone: 905-521-4918 Email:
Hamilton: 905-546-2098 - visit website St. Catharines: 905-688-5600 - visit website
Note: Streetlights are owned by the municipalities, not Horizon Utilities. For repair of streetlights, please call the numbers listed above.
Hamilton: 905-540-3220 St. Catharines: 905-684-8111 | 4 | 5353
Suppliers interested in participating in formal RFx solicitation procurement opportunities shall register at RFx Procurement Portal at https://alectrautilities.bonfirehub.ca/login or email RFx@alectrautilities.com.
Hamilton 55 John Street North Hamilton, ON
L8R 3M8View Map
St. Catharines 340 Vansickle Road St. Catharines, ON L2R 6P7View Map
Through Alectra's Community Support program, we sponsor local organizations that promote sustainability within our communities –
Monday - Friday (excluding statutory holidays) 8:30 a.m. to 4:30 p.m.
P.O. Box 2249 Station LCD 1 Hamilton, ON L8N 3E4