My Business

Learn about current electricity rates, your billing information and money-saving conservation tips.  

Login / Register for My Account

Check your billing information, energy usage and sign up for paperless billing.

Electricity rates & billing

Learn more about your electricity bill and your different payment options. Alectra Utilities (formerly Horizon Utilities) has four different rate structures for business customers depending on the amount of electricity that your business consumes.

Connecting Generation to Alectra's distribution system

Are you exploring generating your own green energy (solar, wind, water or biomass)? Learn about the process, requirements and options for connecting generation facilities to Alectra Utilities' distribution system.

Customer Connections, Builders & Contractors

Our Customer Connections team is your first point of contact if you're an electrician or builder. They can help you with service connections, service locations and issuing connection orders.

Water and wastewater / stormwater billing

Learn about water rates and water billing.

We're moving

Inform us about your move to ensure your electric service (and City of Hamilton water / wastewater services) is ready when you move in, or that your account is updated when you move out.

Conservation for my business

Learn about energy-efficiency programs that assist organizations from the smallest of retail stores to the largest industrial complexes and help them save money.

New construction

See how your pre-approved projects are eligible for money-saving incentives.

Joint Use Attachments

Joint Use Permit Application (Excel document)