Help for Low-Income Energy Consumers
Consumers with limited financial resources face specific challenges. To better understand issues affecting low-income energy consumers, and assess the need for and nature of energy-efficient upgrades to address the challenges facing these consumers, the Ontario Energy Board initiated a consultation with interested stakeholders.
Beginning in 2011, the following resources are being made available to qualified residents of Ontario through the Low Income Energy Assistance Program (LEAP):
- Emergency financial assistance for low-income energy consumers in need
- More flexible customer service rules
- Targeted conservation programs (Save on Energy Home Assistance, and others).
Ontario Electricity Support Program (OESP)
If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill. The OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income. For more information please visit: https://ontarioelectricitysupport.ca/.
Natural Gas Conservation Programs
Conservation programs are available for customers of some natural gas utilities. Both Enbridge Gas Distribution and Union Gas offer conservation programs for both qualifying low-income customers and non low-income residential customers.
For more information about the programs please contact Enbridge Gas Distribution or Union Gas directly.
Ontario Ministry of Municipal Affairs and Housing
Ontario supports a wide range of affordable and subsidized (social) housing to meet the needs of singles, families and seniors. For more information please visit http://www.mah.gov.on.ca/index.htm
Learn more about Affordable Housing Strategy and Poverty Reduction Strategy.
Learn more about Ontario's Long-term Energy Plan.