​​Help for Low-Income Energy Consumers

Consumers with limited financial resources face specific challenges. To better understand issues affecting low-income energy consumers, and assess the need for and nature of energy-efficient upgrades to address the challenges facing these consumers, the Ontario Energy Board initiated a consultation with interested stakeholders.
  
Beginning in 2011, the following resources are being made available to qualified residents of Ontario through the Low Income Energy Assistance Program (LEAP): 

  • Emergency financial assistance for low-income energy consumers in need
  • More flexible customer service rules
  • Targeted conservation programs (Save on Energy Home Assistance, and others).

Ontario Electricity Support Program (OESP)

If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill.  The OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income. For more information please visit: https://ontarioelectricitysupport.ca/.

Natural Gas Conservation Programs

Conservation programs are available for customers of some natural gas utilities. Both Enbridge Gas Distribution and Union Gas offer conservation programs for both qualifying low-income customers and non low-income residential customers.
 
For more information about the programs please contact Enbridge Gas Distribution or Union Gas directly.

Ontario Ministry of Municipal Affairs and Housing

Ontario supports a wide range of affordable and subsidized (social) housing to meet the needs of singles, families and seniors. For more information please visit http://www.mah.gov.on.ca/index.htm​ 
 
Learn more about Affordable Housing Strategy​ and Poverty Reduction Strategy​.
 
Learn more about Ontario's Long-term Energy Plan.​