Regulatory Affairs

Horizon Utilities Corporation’s rates and services are regulated by the Ontario Energy Board, an independent provincial government agency. At any time, Horizon Utilities may have one or more applications before the OEB, and may as well be participating in other OEB-sponsored proceedings. Current Horizon Utilities applications and submissions, if any, are listed below.

September 25, 2014

Horizon Utilities Corporation - OEB Scorecard
In accordance with Ontario Energy Board (“OEB”) regulatory policy, Horizon Utilities is providing its 2013 scorecard to customers on our web site. This new tool is accompanied by management discussion and analysis that explains the scorecard results. These measures will give valuable insight into how well Horizon Utilities is performing each year relative to measures determined by the regulatory body, the OEB.

The scorecard has been developed to provide customers with a better sense of how well their utility is performing, and will be posted annually. The 2013 results for Horizon Utilities is provided below and is also available on the OEB’s website.  Horizon Utilities is pleased to comply with OEB requirements to operate effectively, while continually seeking ways to improve productivity, focus and customer value.

View Horizon Utilities Corporation Scorecard

Since we continually seek ways to improve productivity and focus on improvements that our customer’s value, our team of experts has provided a Management Discussion and Analysis for your review here.

Frequently asked questions FAQs

The OEB has provided a consolidated 2013 Scorecard of all Electricity Distributors. You can view the consolidated scorecards for all Ontario Utilities here.

August 5, 2014

Horizon Utilities Corporation – Application to Amend Licensed Service Area EB-2014-0243

May 21, 2014

Notice of Rate Application
The Ontario Energy Board has issued its Notice of Application and Hearing relating to Horizon Utilities’ Custom IR 2015 – 2019 Electricity Distribution Rate application.

 Please use the links below to access the documents:

April 28, 2014

Supply Mix
2013 Electricity Supply Mix

December 5, 2013

Decision and Order
​The Ontario Energy Board has issued its Decision and Order relating to Horizon Utilities’ 2014 distribution rate application, dated Dec. 5, 2013.

Decision and Order

September 30, 2013

Conservation and Demand Management submission
Horizon Utilities Corporation filed the "Horizon Utilities Corporation Conservation and Demand Management 2012 Annual Report" with the Ontario Energy Board on Sept.30, 2013; please follow the link below to access the report

Horizon Utilities 2012 CDM Annual Report

May 22, 2012

Horizon Utilities' Licence
Horizon Utilities’ distribution license is available through the link below.  As a condition of license, Horizon Utilities is bound to comply with six Codes that have been authorized, and are enforced by, the OEB. The Codes are also available through the links below.

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