There are a variety of ways to contact us:
Email addresses are monitored during regular business hours only, 8:30 a.m. to 4:30 p.m., Monday to Friday.
Downed electrical wires, children playing near power lines and other emergency situations,call: 911
Call before you dig, Ontario One Call’s 24-hour hotline: 1-800-400-2255 or visit their website.
24-hour hotlineHamilton: 905-522-6611St. Catharines: 905-684-8111Read more about electrical safety.
HamiltonPhone: 905-522-9200Fax: 905-522-6228
St. CatharinesPhone: 905-984-8961 Fax: 1-866-731-0451
Toll free: 1-866-458-1236
HamiltonPhone: 905-317-4575Fax: 905-522-8373
St. CatharinesPhone: 905-684-8111 x4825Fax: 905-323-3461
Please contact Engineering Design for Subdivision Developments and large connections exceeding 5000 kW. Phone: 905-521-4907.
Hamilton: 905-522-6611 ext 4739 St. Catharines: 905-684-8111 ext 4739
John Friesen, Corporate Communications Phone: 905-521-4908
Phone: 905-521-4918Email: firstname.lastname@example.org
Hamilton: 905-546-2098 St. Catharines: 905-684-9764
Note: Streetlights are owned by the municipalities, not Horizon Utilities. For repair of streetlights, please call the numbers listed above.
Hamilton: 905 540 3220St. Catharines: 905-323-3459
Hamilton55 John Street NorthHamilton, ON L8R 3M8View Map
St. Catharines340 Vansickle RoadSt. Catharines, ONL2R 6P7View Map
Hamilton: 905-522-9200St. Catharines: 905-984-8961Email: email@example.com
Monday - Friday(excluding statutory holidays)8:30 a.m. to 4:30 p.m.
P.O. Box 2249 Station LCD 1Hamilton, ONL8N 3E4
for all of us.
Report power outages or