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General > Service Charges >

Service Charges

Specific Charge and Description	Rate as of May 1, 2006
Customer Administration
Arrears Certificate	$15.00
Statement of Account (2 free per year)	$15.00
Pulling Post-Dated Cheques	$15.00
Duplicate invoices for previous billing	$15.00
Request for other billing information	$15.00
Easement Letter (if not included in arrears certificate)	$15.00
Income Tax Letter	$15.00
Notification Charge	$15.00
Account History (2 free per year)	$15.00
Credit Reference / Credit Check - Residential *** Note: Credit check fee is $15.00 + Equifax Fee Residential Equifax Fee: $4.90	$19.90
Returned Cheque charge (plus Bank charge)	$15.00
Charge to certify cheque	$15.00
Legal Letter Charge	$15.00
Account Set-Up Charge / change of occupancy charge - Water or Electric	$30.00
Special Meter reads (Customer Requested & Read is Correct)	$30.00
Meter dispute charge plus Measurement Canada fees (if meter found correct)	$30.00
Non-Payment of Account
Late Payment Interest – per month	1.50 %
Late Payment Interest – per annum	19.56 %
Collection of account charge – no disconnection but funds collected at the door	$30.00
Collection of account charge – no disconnection but funds collected at the door – after regular hours	$165.00
Disconnect/Reconnect at meter – during regular hours	$65.00
Disconnect/Reconnect at meter – after regular hours	$185.00
Disconnect/Reconnect at pole (service) – during regular hours	$185.00
Disconnect/Reconnect at pole (service) – after regular hours	$415.00
Install/Remove load control device – during regular hours	$65.00
Install/Remove load control device – after regular hours	$185.00
Additional Charges
Service Call – Customer-owned equipment	$30.00
Service Call – after regular hours	$165.00
Temporary Service install and remove – overhead – no transformer	$500.00
Temporary Service install and remove – underground – no transformer	$300.00
Temporary Service install and remove – overhead – with transformer	$1,000.00
Specific Charge for Access to the Power Poles – per pole per / year	$22.35
Note: All charges subject to GST except for late payment and return cheque charges.

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