Take advantage of these convenient on-line services:

• Report a payment
• Report a meter read
• Sign up for Pre-Authorized Payment
• Enroll in our Pre-Authorized Equal Payment Plan
• Retrieve your tentative meter read date
• Let us know you are moving
• Set up a new account

For other account related inquiries please email our customer service department at: info@horizonutilities.com

 And if you want more choices, register for Online Account Access:

• Go paperless with e-Billing
• Check your account balance
• View your transactions
• Print your invoice

By Phone: simply call 905-522-9200 in Hamilton, 905-984-8961 in St. Catharines to:

• Report a payment
• Retrieve your account balance
• Report a meter read
• Retrieve your tentative meter read date