Horizon Utilities

•	Residential Home
•	Online Account Access
	BILLING INFORMATION:
	Payment Options
	Read Schedule
	Billing Inserts
	Credit Policy
	Service Charges
	FORMS:
	Problem Notification
	Payment Notification
	Change of Address
	Preauthorized Payment
	Update my Meter Read
•	Conditions of Service
•	Links
•	Questions About Energy Retailers?
ELECTRICITY:
•	Rates
•	Time-of-Use Rates
•	Energy Options - OEB WebSite
•	How to Read Your Hydro Bill
•	How to Read Your Hydro Bill - Time-Of-Use
•	Smart Meter Section
•	How Do I Read My Smart Meter?
•	How Do I Read My Traditional Hydro Meter?

WATER:
•	Water/Sewer Billing
•	Water Rates
•	How Do I Read My Water Meter?
•	Going Away?
•	Is your Money leaking Away?
•	Who is Responsible for Water and Sewer Charges?

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