Horizon Utilities | My Hydro Bill

•	Residential Home
•	Online Account Access
•	Billing Info & forms
	INFORMATION:
	Payment Options
	Read Schedule
	Billing Inserts
	Credit Policy
	Service Charges
	FORMS:
	Problem Notification
	Payment Notification
	Change of Address
	Preauthorized Payment
	Update my Meter Read
•	Conditions of Service
•	Links
•	Questions About Energy Retailers?
HYDRO:
•	Rates
•	Energy Options - OEB WebSite
•	How to read your hydro bill
•	Smart Meter Section
•	How Do I Read My Smart Meter?
•	How Do I Read My Traditional Hydro Meter?
•	Self-Declaration
WATER:
•	Water/Sewer Billing
•	Water Rates
	WATER HEATER RENTALS:
	Hamilton
	St. Catharines
•	How do I Read My Water Meter?
•	Going Away?
•	Is your money leaking away?
•	Who is Responsible for Water and Sewer Charges?

Credit Policy

Residential Customers Credit Policy