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Regulatory Affairs > Electricity Retailers>

Retailers eligible to operate in the Horizon Utilities service territory

Name	Telephone Number	Website
Bullfrog Power	1-877-360-3464	www.bullfrogpower.com
Canada Energy Wholesalers Ltd	1-866-647-8363	canadaenergy.ca
Constellation NewEnergy Canada Inc.	1-866-237-7696	www.newenergy.com
Coral Energy Canada Inc.	1-519-620-7712	www.coral-energy.com
Direct Energy Marketing Limited	1-905-943-6295	secure.directenergy.com/ontario/home/
ECNG Limited Partnership	1-403-691-7518	www.ecng.com/electricity.html
EPCOR	1-800-324-1725	www.epcor.ca/default.htm
Ontario Energy Savings LP	1-888-590-9753	www.oesc.ca
Ontario Power Generation	1-877-592-2555	www.opg.com/energymarkets/default.asp
Summitt Energy	1-877-222-9520	www.summittenergy.ca
Toronto Hydro Energy Services Inc.	1-800-390-9693	www.thenergyservices.com/
Universal Energy	1-866-900-2373	www.universalenergy.ca/

A complete list of Retailers licensed in Ontario can be found on the Ontario Energy Board website at http://www.oeb.gov.on.ca/documents/ER_issued.pdf

Please note that customers are not required to have a Retail Contract. They can continue to receive energy services based on Standard Supply Service through Horizon Utilities.

Questions to Ask Retailers

If approached at their door or over the phone, customers should ask the following questions of a retailer:

What is the price being offered?
Does this price include the following: electrical energy, transmission & distribution charges, debt reduction charges, market operation charges (regulatory charges)?
Are there any other fees?
Will I continue to receive the Ontario Power Generation (OPG ) rebate?
What charge will be levied if I terminate this retailer contract early?
How long is the contract?
When will the contract take effect?
What will happen to the contract when time-of-use rates come into effect?

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