Residential Services

Horizon Utilities offers the following Residential Services:

• 100A and 200A 120/240V single phase
• 400A 120/240V single phase underground service at Horizon Utilities discretion

To request a Residential Service, please call 905-317-4746.

Provision for Metering

The customer will be responsible for obtaining a service layout for each metered service granting approval of the metering location prior to installing any metering equipment. Please call Customer Connections at 905-317-4746 for a service layout.

The metering equipment must conform to the Horizon Utilities standard applicable to the service:

Service Energization

Horizon Utilities will require a minimum of 5 business days after the following items have been completed to energize the service:

• The applicable connection fees have been paid.
• The Customer has set up a power account and any energy deposit (if required) has been provided to our Customer Connections Department. For further information and details, please contact our Customer Connections Department at 905-317-4575.
• Horizon Utilities have inspected and passed the Customer's metering installation.
• Electrical Safety Authority connection authorization has been received by our Customer Connections Department.

Temporary Services

Temporary services are typically installed for the purpose of providing construction power, power to special events, or for situations requiring power for up to one(1) year. Services that are anticipated to be in place longer than one(1) year will be considered permanent.

For more information regarding Residential Services, please contact us at connections@horizonutilities.com

For Subdivision Development, please contact our Capital Design team at 905-521-4907.