Commercial Services/General Services

Horizon Utilities offers the following services for businesses (General Services) from the secondary distribution:

• 100A and 200A 347/600V three phase
• 100A and 200A 120/240V single phase
• 400A 120/240V single phase underground service at Horizon Utilities' discretion

To request a Commercial Service/General Service, please call 905-317-4746.

Provision for Metering

Horizon Utilities must approve the meter location before any equipment is installed. To request a Service Layout, please call our Service Locators at 905-317-4746.

The metering equipment must conform to the Horizon Utilities standard applicable to the service:

Service Energization

Horizon Utilities will require a minimum of five(5) business days after the following items have been completed to energize the service:

• The applicable connection fees have been paid.
• The customer has set up an account and any energy deposit (if required) has been provided to our Customer Connections Department. For further information and details, please contact the Horizon Utilities Customer Connections Department at 905-317-4575.
• Horizon Utilities has inspected and passed the customer's metering installation.
• An Electrical Safety Authority (ESA) connection authorization has been received by the Horizon Utilities Customer Connections Department.

Temporary Services

Temporary services are typically installed for the purpose of providing construction power, power for special events, or for situations requiring power for up to one year. Services that are anticipated to be in place longer than one year will be considered permanent.

For more information regarding Commercial Services/General Services, please contact us connections@horizonutilities.com