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Customer Services:
Hamilton: Phone: 905-522-9200 Fax: 905-522-6228 St. Catharines: Phone: 905-984-8961 Fax: 1-866-731-0451 Email: info@horizonutilities.com
Hamilton: Phone: 905-522-9200 Fax: 905-522-6228
St. Catharines: Phone: 905-984-8961 Fax: 1-866-731-0451
Email: info@horizonutilities.com
General Inquiries:
1-866-458-1236
Electricity and Water Inquiries:
Hamilton: 905-522-9200St. Catharines: 905-984-8961
For Emergencies:
Downed electric wires, children playing near power lines and other emergency situations: Call: 911 Call before you dig Ontario One Call’s 24-hour hotline: 1-800-400-2255 Website: www.on1call.com Fax: 1-800-400-8876 Click here for more info Outages: 24-hour hotline Hamilton: 905-522-6611 St. Catharines: 905-684-8111 Click here for more on Electrical Safety
Downed electric wires, children playing near power lines and other emergency situations: Call: 911
Call before you dig Ontario One Call’s 24-hour hotline: 1-800-400-2255 Website: www.on1call.com Fax: 1-800-400-8876 Click here for more info
Outages: 24-hour hotline Hamilton: 905-522-6611 St. Catharines: 905-684-8111 Click here for more on Electrical Safety
For other information & media inquiriesContact: Corporate Communications Phone: 905-317-4707 Fax: 905-522-0119 Email: corporate_communications@horizonutilities.com
For Other Inquiries:
Ask the Expert: Hamilton: 905-522-9200, ext. 4739 St. Catharines: 905-984-8961, ext. 4739 Submit Question online: click here Electric and Water Bills: Hamilton: 905-522-9200 St. Catharines: 905-984-8961 Careers: Human Resources: 905-317-4705 Email: hrinfo@horizonutilities.comWebsite: Careers Electricity Rates: Ontario Energy Board: 1-877-632-2727Email: info@oeb.gov.on.ca Purchasing: 905-317-4713Email: egmacdonald@horizonutilities.com Upgrading Electrical Services and Service Layouts: Phone: 905-317-4746 Email: servicelayouts@horizonutilities.com Installing New Electrical Services: Phone: 905-317-4575 Email: newconnections@horizonutilities.com For Website Issues: Email: webmaster@horizonutilities.com Street Lights Out: City of Hamilton: 905 546-2098 St. Catharines: 905-684-9764 Graffiti Removal: Hamilton: 905-540-3222 St. Catharines: 905-323-3459 Email: graffiti@horizonutilities.com
Ask the Expert: Hamilton: 905-522-9200, ext. 4739 St. Catharines: 905-984-8961, ext. 4739 Submit Question online: click here
Electric and Water Bills: Hamilton: 905-522-9200 St. Catharines: 905-984-8961
Careers: Human Resources: 905-317-4705 Email: hrinfo@horizonutilities.comWebsite: Careers
Electricity Rates: Ontario Energy Board: 1-877-632-2727Email: info@oeb.gov.on.ca
Purchasing: 905-317-4713Email: egmacdonald@horizonutilities.com
Upgrading Electrical Services and Service Layouts: Phone: 905-317-4746 Email: servicelayouts@horizonutilities.com
Installing New Electrical Services: Phone: 905-317-4575 Email: newconnections@horizonutilities.com
For Website Issues: Email: webmaster@horizonutilities.com
Street Lights Out: City of Hamilton: 905 546-2098 St. Catharines: 905-684-9764
Graffiti Removal: Hamilton: 905-540-3222 St. Catharines: 905-323-3459 Email: graffiti@horizonutilities.com
Addresses:
Horizon Utilities Corporation 55 John Street North Hamilton, ON L8R 3M8 Mailing address P.O. Box 2249 Station LCD 1 Hamilton, ON L8N 3E4
Head Office Hamilton 55 John Street North Hamilton, ON L8R 3M8 905-522-9200 View Map Nebo Service Centre 450 Nebo Road Hamilton, ON L8W 3P5 905-522-9200 View Map Stoney Creek Service Centre 703 Highway #8 Stoney Creek, ON L8E 5J6 905-540-2018 View Map St. Catharines 340 Vansickle Road St. Catharines, ON, L2R 6P7 905-984-8961 View Map
Head Office Hamilton 55 John Street North Hamilton, ON L8R 3M8 905-522-9200 View Map
Nebo Service Centre 450 Nebo Road Hamilton, ON L8W 3P5 905-522-9200 View Map
Stoney Creek Service Centre 703 Highway #8 Stoney Creek, ON L8E 5J6 905-540-2018 View Map
St. Catharines 340 Vansickle Road St. Catharines, ON, L2R 6P7 905-984-8961 View Map
Office Hours:
Monday - Friday (excluding statuatory holidays) 8:30 A.M. to 4:30 P.M. Operations: Open 24 hours Meter Department: 8 A.M. to 4 P.M.
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